I have never had an issue that expected customer support so I can only gauge that on other peoples' experience. If you're purchasing Price-price products, just know what to expect and you will not be dissatisfied. It even shoots up hill! The AKV retains a common AK-sense to it with https://ammunitionsdistros.com/product/american-tactical-milsport-300-blackout-optics-ready-semi-automatic-rifle-with-mlok-rail/